This Privacy Policy describes how eandbco.co.nz collects, uses, and discloses your Personal Information when you visit or make a purchase from the site. 

At e&b co. we value our customers and want to respect your privacy. All information we collect about you is held with the utmost security and care. We want to make your shopping experience as safe and enjoyable as we possibly can. When you place an order with us you can be secure in the fact that we use secure payment facilities to process all online credit card transactions. No credit card details are kept by us.

You can contact us at hello@eandbco.co.nz or 027 936 4952

Cookies

We use tracking technologies such as cookies to recognise your browser when you visit our site and to track which pages you visit when you are on our site. At e&b co.  cookies to ensure that all the features of the website work correctly. If you do not want to allow cookies to be stored on your computer, you can switch them off in your browser settings. If you do switch them off, bear in mind that our website may not function at its best.

What personal data is collected?

- Name and address
- Personal identity number
- Phone number and e-mail address
- IP address
- Purchases made
- Your customer journey on our website
- Information that you provided when contacting us

When is data collected?

In the following situations, you consent to our processing of your personal data in accordance with this privacy policy.

- When making a purchase 
- When accepting cookies
- When accepting sign up options 
- When contacting our customer services

What do we use your personal data for?

- To determine your identity
- To manage and process your order
- To provide service and advice in relation to our products
- To analyse user behaviour
- To send you relevant information
- For marketing

Who has access to your personal data?

We use suppliers and partners (such as Mailchimp \ go sweet spot) in order to conduct marketing or process and send orders correctly. 

We use partners for:

- Payment
- Delivery
- Business management systems

 

Your rights

You have the right to have your personal data deleted at any time, provided that it does not need to be retained due to a legal obligation. You also have the right to have your personal data amended and to find out what personal data we hold on you.

How long is personal data retained?

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. When we no longer need to retain your personal data, it will be deleted. 

Unsubscribe

e&b co. we only want to communicate with you if you want to hear from us. If you would like to unsubscribe from receiving emails you can do so at any time, for any reason. 

 

Changes

 We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@eandbco.co.nz.